Our phone team is available on Monday till Friday 10-17 hr., +31 85 40 10 135.

Privacy Policy

You are buying from Velua V.O.F., Nobelstraat 40B, 3846CG Harderwijk, The Netherlands. Velua V.O.F. is data controller. You can contact us at service@velua.nl or +31854010130. Owners of the company are Arjan van Waaij and Sander van Waaij. Below you will find extensive information about how we handle your data.

Article 1 - General

Your personal information (eg. name, address and email address) are provided by you to us. We process this information secure and we adhere to the rules that the GDPR - General Data Protection Regulation - and Dutch law "Wet Bescherming Persoonsgegevens" has set to storing and processing personal information. This law states that we are responsible for processing your information. The following articles inform you about the way we handle your information. This statement is only referring to this website but not to other websites that we may show links to.

Article 2 - Customer information

(1) Your personal information, that has been given to us by you upon submission of your order, will be used solely for the processing of your order. Your name and address need to be given to the couriers who deliver your shipment.

(2) Without your consent and without legal obligation, we will not hand over your information to third parties except the third parties that are involved in the processing of your order.

Article 3 - User profiles

Webanalysis with Google Analytics

(1) This website uses Google Analytics, a webanalysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies" (tiny textfiles on your computer) to help this website analysing how visitors use the site. The information that is generated includes your IP address and is sent to Google and stored on servers in the United States.

Google uses this information to track the usage of this website, to generate reports for us and to inform her advertisers about the effectiveness of their campagnes. Google can provide this information to third parties when legally obliged or when third parties work on behalf of Google on the processing of this data. We have not any influence on this.

Google will not combine your IP-address with other information that Google posesses. U can refuse the use of cookies by setting the appropriate settings in your webbrowser. We let you know that without cookies, you may not be able to use all functions of this website.

By using this website, you give us permission to process the information by Google the way and for the puposes that has been described before.

The registration and processing of your IP-address by Google Analytics can be blocked by you anytime that you want. More information about this can be read at https://tools.google.com/dlpage/gaoptout?hl=en.

(2) This website uses Google Analytics with the option "anonymizeIP", which shortens the IP-address  which makes a direct identification of a user impossible.

Article 4 - Emails

When you subscribe to a mailing like the newsletter, your emailaddress will be used for advertising purposes until you unsubscribe. You can unsubscribe at anytime. The permission to send you a newsletter has been given by you at the website or during the checkout process.

You can revoke your permission for future newletters anytime. This can be done via the unsubscribe link in every newletter but you can also sent an email to us with your request to unsubscribe from the newsletter.

E-mail advertising if you do not subscribe to the newsletter and your right to opt out
If we receive your e-mail address in connection with the sale of a product or service and you have not opted out and you are not a consumer who has his habitual residence in Poland, we  reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased. This serves the protection of our legitimate interests in promoting and advertising our products to customers that are overriding in the process of balancing of interests.
You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.

Article 5 - Rights

You have the right to see, alter, correct or delete the information that we have stored about you. You can send a request to us by email: sales@dymo.eu

Consent to the use of cookies.

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • Your consent status or the withdrawal of consent
  • Your anonymised IP address
  • Information about your Browser
  • Information about your Device
  • The date and time you have visited our website
  • The webpage url where you saved or updated your consent preferences
  • The approximate location of the user that saved their consent preference
  • A universally unique identifier (UUID) of the website visitor that clicked the cookie banner
This cookie policy has been created and updated by Cookie Banner.

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